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1000Rims
since 2002
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Returns Policy
Fitment guarantee:
Our policy guarantees your wheels or wheel/tire package will fit
properly on your vehicle with little to no modifications, provided the
vehicle is stock (i.e.: no suspension, brake, body mods, etc...).
When you purchase wheels/tires from us, your order will be double checked to make
sure that package will fit your vehicle properly. If
package doesn't fit, please contact us immediately,
so we can resolve the issue..
Items damaged during the shipping:
Though, it's not a common case, still...
Upon delivery, please inspect all packages for damage.
If you receive a damaged item, make a note of the
damage on the shippers receipt, notify the shipping
company and file a damage claim form. If necessary,
we can assist in this process.
*
It will be impossible to assist if damage claim form wasn't filed upon the delivery.
All cancellations made after 24 hours from placing an order are subect to 25% restocking fee.
All returns are subject to freight and handling charges,
with an exception if return is a result of our error.
Returns will only be honored at our discretion and only if the product was
received damaged or if there were fitment issues based on our system or our
personal recommendations for fitment on your vehicle.
Wheel/tire packages may not be returned on the basis of aesthetics or looks.
All returns must be prearranged with us
and should be accompanied with an original sales receipt
and an RGA (Returned Goods Authorization) number.
Returns must be in brand new undamaged condition and in the original packaging.
Any credits or refunds on products being returned will be granted and issued
after we receive and inspect the product back from customer and determine a credit or refund will be issued.
Return is possible for US customers only, In case of international order we will try to help to resale the package locally.
No returns after 30 days.
No returns on special order items, such as custom painted or custom drilled wheels.
No returns on wheels that have had
tires mounted on them with the exception of mounted
and balanced packages sent by us.
All wheel only purchases must be test
fitted prior to mounting tires on them to insure
proper fitment. No returns after tires have been
mounted.
All returns must be properly packaged:
No returns on packages that have been damaged during shipping due to improper packaging.
Please contact us to get shipping and packaging instructions and to retrieve an RGA (Returned Goods Authorization) number.
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We ship
WORLDWIDE
Shipping is from
CALIFORNIA.
See shipping rates in the Shopping Cart
Wheel/tire packages come mounted and balanced, with all necessary hardware included,
ready to bolt on.
TPMS sensors
are available as
an option in the Shopping Cart.
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Problems?
Questions?
Need advice?
Just ask
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